مدونة ICTAdmin

Automatic voice call recording support in ICTBroadcast for both inbound and outbouund broadcasting scenarios | Auto dialer and call recording software

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ICTBroadcast does support automatic call recording for all type of voice broadcasting and telemarketing campaigns including , inbound campaign, press 1 campaign, agent campaign and other types of telemarketing campaigns . Admin can retrieve / export all call recording data from MySQL database accordingly also admin can configure automated call recording options as per his requirements . ICTBroadcast also support custom IVR based campaign where user / admin can design telemarketing campaigns as per his custom requirements with drag and drop tools

ICTBroadcast with complete inbound / outbound call center and predictive dialer capabilities

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Predictive Dialer

In this document we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while
implementing predictive dialling behaviour we faced two question.
How many channels a campaign need ? and When we need to dial new channels ? as we need active calls in queue
before a busy agent get free !
To answer above questions and to conclude a final algorithm we have divided this post into following sections
Concerned Entities The entities that algorithm can utilize.

Security measures taken to protect ICTBroadcast setup from hackers

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sip based networks are always vulnerable to hacking and there needs proper security measures to make sip setups secure from external attacks and hacking to make organization more secure and stable and save them from loss , We have taken all security measure to secure sip network deployments like ICTBroadcast deployment also we make sure that it does not affect its performance

Follwoing are measures that we take to make ICTBroadcast deployment secure and reliable

ICTBroadcast Enterprise Edition Licenses absolutely free , Great offer for limited time

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Note: The said offer has been expired meanwhile please check free monthly license of ICTBroadcast autodialer app
https://www.ictbroadcast.com/ictbroadcast-2-channels-trial-version-absol...

On the eve of completion of 10 years of ICTBroadcast , the unified telemarketing software, We are pleased to offer free ICTBroadcast Enterprise Edition 2 channels , 5 channels , 10 channels and 50 channels licenses.

Limited licenses available

Register immediately

Integration of ICTBroadcast autodialer with Vtiger CRM to run campaigns directly from Vtiger CRM.

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Recently we have successfully integrated Vtiger CRM with ICTBroadcast using REST API of ICTBroadcast, the unified autodialer software.

Importance Of Appointment Reminders In Business

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Importance Of Appointment Reminders In Business

Appointment reminder is a great way to remind things. By using appointment reminder we can send customizable phone reminders, text message reminders, email reminders to make sure every client reminded of their scheduled visit. Automated message use two way interaction to maximize response rates from your clients.

Use ICTBroadcast Telemarketing Software To Grow Business

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Telemarketing Software offers a distinct new way to target sales and reduce telemarketing challenges by offering a specific combination of capabilities that provide important benefits. No matter whether you are sales company telemarketing Agency, contact center telemarketing software provide tools which increase sales,improve call handling time and increase contact opportunities.

Email As A Marketing Tool For Businesses

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Email marketing is a old method of marketing business. Still this method is very helpful for marketing your business product and services. Rapidly changes in internet communication technology has also positively effect email marketing techniques. Email marketing becomes more advance and feasible than before. Email marketing method is still successful among various marketing companies and businesses.

Appointment Reminder Software Uses In Business

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Appointment Reminder is a software solution which dial contact no. from a contact list and send sms, email or voice message to recipient for remind important meeting, event or appointment. Appointment reminder is a best way to remind prospective important upcoming event, appointment or meeting just pressing one button.

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