Submitted by admin on Tue, 05/15/2012 - 20:54
To reset campaign statistics , please follow instructions given below
1. Login as admin and stop all running campaign
2. Click on Dashboard
3. Click on refresh button
4. There will appear a link in URL like "***ictbroadcast/dashboard.php?action=view"
5. Replace action with reset at end of URL lik "***ictbroadcast/dashboard.php?action=reset"
6. Press enter
Submitted by admin on Thu, 04/05/2012 - 13:35
Login as admin
Add new Contact group and add Contacts either through web interface or through CVS file
Add voice recordings / SMS Messages / Fax Documents
Add new Trunks / Gateways
Add new destination
Add new routes
Add new Rates
Add sufficient funds to User account to make calls
Add Extension to transfer calls to your Call Centre for further support
Submitted by admin on Sat, 03/24/2012 - 06:31
ICTBroadcast routing works with country + area or network prefix by prefix matching say we have following routes for prefix +39
+39
+39393
+39374
+39346
+39311
When system dials 3931118765 , pattern matching is done and two matches found +39 and +39311 as the later has more matched digits it will be selected and applied
when system dials 39300088789, pattern matching is done and only one match found +39 and it selected and applied
Consider another scenario , we have selected following routes
+39
+39346
+39374
Submitted by admin on Thu, 01/19/2012 - 11:27
There are two option to setup a Linux Server for ICTBroadcast Installation
a) On premsis Server
1. Download latest version of CentOS iso image from http://wiki.centos.org/Download and burn on DVD
2. Install CentOS 6.x with default options
3. Provide Public IP address and ssh root password
b) Hosted Dedicated Server
Submitted by admin on Thu, 05/12/2011 - 20:36
Yes, with ICTBroadcast Licensing , you will have 8 hours of free technical support services available for a year during our working hours from GMT +4 to GMT +16
Submitted by admin on Thu, 05/12/2011 - 20:33
We will install & configure ICTBroadcast software on provided Server machine according to your requirements
Following are the requirement to setup your own broadcasting platform
1. Server machine (Dual Core 3.0 Ghz with 2 GB Ram Minimum)
2. Operating System CentOS 5.x with ssh root access
3. An account with wholesale voip company for voice / fax / sms transmission
Submitted by admin on Thu, 05/12/2011 - 19:01
ICTBRoadcast software is available in following editions
1. ICTBroadcast Personal Edition
Suitable for Small Business owners and Single User for marketing his products or services ,
Supports normal broadcasting services and Multiple Campaigns at a time with limited concurrent channels
2. ICTBroadcast Personal Edition
Suitable for SMB and Enterprisers with multiple users of system to promote company's products and services ,
Supports advance broadcasting technologies like Smart Predictive dialer support , Multi-tenant capabilities
Submitted by admin on Thu, 05/12/2011 - 19:00
Contacs Lists can be prepared using following methods
1. Manually adding Contacts
First you need to add a contact group
Click Contacts ==> Contact Group ==> Add new group
Enter name of group and select desired regions, countries and destinations
Click Save button at top
Secondly you need add new contacts to said group
Click Contacts ==> Contacts ==> Add new
Enter Phone number and other information and assign contact to groups
Click Save button at top
2. Importing from external file
Click Contacts ==> Contacts ==> Import
Select "Upload contacts via file"
Submitted by admin on Thu, 05/12/2011 - 18:59
The format of external file needs to be in CSV (comma seperated values) format as show below
"923330000000","First Name","Last name","email@domain.com","address", "custome value 1","custome value 3","custome value 3","comments"
"923331111111","First Name","Last Name","other@domain.com","address", "custome value 1","custome value 3","custome value 3","comments"
First fields (Telephone numbers) is mandatory and other fields are optional , it means you can prepare a contact list file with only telephone numbers as show below
"923300000000"
"923331111111"
Submitted by admin on Thu, 05/12/2011 - 18:57
ICTBroadcast support SIP / IAX and PSTN gateways / voip providers for voice and fax broadcasting , voip provider / gateway needs to to support fax using T.38 / G.711 pass trhough or T.30 (PSTN)
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