In this blog, we have configured Twilio's elastic sip trunk with ICTBRoadcast that gives our customer to avail features of both platforms same time, work with the Twilio platform and ICTBroadcast.

According to Wikipedia, SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also offers REST API's to integrate any third-party application with it to automate CRM business process and communicate with customers/contacts in an effective way. ICTBroadcast REst API offers the opportunity to integrate with any open source CRM's like SuiteCRM, SugarCRM, EspoCRM, Yetiforce, Vtiger, flat-free, flare point CRM with ease

We do offer two editions of ICTBroadcast as discussed below:

• ICTBroadcast Enterprize Edition
• ICTBroadcast Service Provider (SP) Edition

1. ICTBroadcast Enterprize Edition suitable for enterprises and organizations for their own marketing and mass communications needs.

Conducting a survey is a good method to improve companies, products, and services. You can ask questions from your customers about the products and services. Customer feedback is very important for the improvement of products and services for companies. End-user tells better about the product quality and service performance. You can alter your product according to their feedback.

SMS broadcasting is widely used by businesses. Statistics and facts of SMS marketing insure that mobile broadcasting is an effective way to engage clients, and gain a sufficient return on investment. A huge number of people spend sufficient time with their cell phones. According to Morgan Stanley - 91% of all U.S. citizens have their mobile devices within reach 24/7.

Email broadcasting is an excellent method to market your product and services. It increases return on investment by creating more opportunities for your business. You can boost your business relationships with huge audiences. It provides a high level of lead conversion and also plays an effective role in email marketing strategy.

Fax broadcasting is an old method of marketing. It is a direct method of communication between organizations. It is an easy and fast method of marketing companies, products, and services. By using fax broadcast you can target a huge number of clients either these are local, national or international. It gives a great opportunity to connect with businesses and send documents.