ICTBroadcast offers one unified communication solution. It provides on-premises and hosted solutions for individuals and organizations. By using it, individuals and organizations can easily broadcast voice messages to a list of subscribers. The automated phone call system creates a recorded messages to recipients or establishes a connection with recipients. By using an automated phone system you can increase
ICTBroadcast has released a new billing module for the ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After integration with the WHMCS system will be able to provide a complete business platform for broadcasting services including Website, package listing, automated order, and Account provisioning.
Unified Communication is an integrated communication system it consists of a wide range of applications and technologies which control a single communication platform. Unified Communication support real-time communications like Video conferencing, instant messaging, call control, VoIP, and as well nonreal-time communications like unified messaging, integrated voicemail, e-mail, SMS, and fax.
Virtual PBX is a hosted communication service provider that pioneered the type of private branch exchange (PBX) technology. It transmit call over the internet as data without the headache of on-site PBX.
Virtual PBX is a comprehensive cost effective VoIP telephone service to small businesses. It is owned and maintained off site through a Virtual PBX service provider.
Cloud call center is also known as hosted call center, virtual call center and call center as a services. It is hosted on a cloud rather than on a host site. It is a network based solution, provider of the call center takes all headache of equipment, maintenance and operation and provide solution to businesses in a monthly and annually subscription model.
Direct Inward Dialing (DID) provided by telco companies which allows outside caller/customer to directly connect with a company inside the sales team through Private Branch Exchange(PBX). DID is a direct method of marketing, PBX consist of one or more DIDs number and it allows the caller to connect the system and navigating the different extensions and departments using voice menus and other interactive response
VoIP or Voice over Internet Protocol is a modern communication method that enables to make phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By using interconnected VoIP service you will be able to call landlines numbers and also received from landmines numbers. VoIP enables business and the computer user to
Software as a service (SaaS) is also known as hosted software is a method that provides access to software and its functions remotely as a Web-based service over the Internet. SaaS providers install and maintain software our self and provide access to the software which you can access over the internet. Now no need to worry about complex software installation and hardware management.
Inbound telemarketing is also known as soft calling is refers to calls made by consumers to the business for assistance, or we can say that call centers that take incoming calls from customers. In inbound telemarketing, campaign agents wait for the calls to come in. An inbound campaign is more result-oriented as compared to an outbound campaign. In inbound campaign prospective clients contact the companies or organization
Automated Telemarketing is a good way to boost company return on investment(ROI). Through IVR Studio / IVR designer based telemarketing we can promote business product and service, telemarketing is a immediate sales generation processes. Telemarketing is a process of direct marketing in which sales representative over the phone or face to face solicits customer to buy services or product.