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ICTBroadcast Earns Communications Software Recognition From a Leading B2B Review Platform

by admin | Nov 25, 2022 | Uncategorized

ICTBroadcast has been awarded a top rating by a major software review platform—providing further evidence of the company’s position as a leading software provider to businesses worldwide. FinancesOnline has recognized our product with the Top 26 Call Center Software...

ICTBRoadcast Version 4.5.4 released, the best auto dialer and call center software

by admin | Oct 21, 2022 | Uncategorized

Recently ICT Innovations released ICTBroadcast Version 4.5.4. ICTBRoadcast is advance auto dialer software , predictive dialer software, progressive dialer , preview dialer and call center software with support of multi tenant and billing and payment management...

Call Center Software VS Help Desk software : 8 Key Differences

by admin | Oct 21, 2022 | Uncategorized

When managing a business, there are many software options to choose from. Two popular options are call center software and help desk software. While both options can be beneficial, there are some key differences between the two.  Here’s a look at the key differences...

Hubspot CRM integration with ICTBRoadcast autodialer to empower Vtiger to interact with customers smartly using unified communications

by admin | Sep 14, 2022 | Uncategorized

HubsSpot CRM Create your account in hubspot crm or you can also login using your google account. Add Contacts Select Contacts => Contacts from menu. Select Create contact button from right side Create contact form will be open then enter value in fields and click...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

by admin | Apr 22, 2022 | Uncategorized

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal – Visit https://your-domain.com/login.php?action=user – login as admin –...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

by admin | Apr 22, 2022 | Uncategorized

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal – Visit https://your-domain.com/login.php?action=user – login as admin –...
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Custom Variables | Custom Tokens | IVR Applications

Nov 6, 2021 | Uncategorized

Tokens are variables that replace their value dynamically while the campaign is running. Tokens have predefined way to use. IVR applications, SMS messages, and Email templates allows you to enter or select tokens. Learn more about ICTBroadcast ICTBroadcast has a...

Set up, Configure, and Run multiple campaigns simultaneously

Nov 6, 2021 | Uncategorized

Where ICTBroadcast offers us many brilliant features, running multiple campaigns is one of the most likeable feature. You can run more than one campaign and save your time. The first step for this is to Set up the campaigns. You need to login to your your account and...

How to setup Recording studio so that user can record their voice messages directly through phone ?

Nov 6, 2021 | content

Recording Studio ============ DIDs Administration ============== 1. Add new DID's 2. Select [System] as "Assigned to" and select [Recording Studio] against "usage" and save it 3.Publish these DID at your website or Email these DID's to update users to use these DID's...

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