WELCOME TO ICTBROADCAST
Unified Communications, Fax, SMS, EMail and Voice Broadcasting Software, Advance blended call center solution
ICTBroadcast is multi tenant, unified communications based auto dialer, predictive dialer and power dialer software solution features inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment and webrtc also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.

ICTBroadcast Covers all Modes of Communications
-
OUTBOUND COMMUNICATION
ICTBroadcast unified autodialer originate calls toward remote destinations and perform required operations and actions accordingly
-
INBOUND COMMUNICATION
ICTBroadcast, the unified autodialer can be activated to support inbound calling mode too, with inbound mode enabled , all campaign can receive incoming calls on published DID numbers
-
DYNAMIC COMMUNICATION
ICTBroadcast offer Rest Api to integrate ICTBroadcast with third party applications to automate business processes
Top 3 reasons to select ICTBroadcast
-
UNIFIED BROADCASTING
ICTBroadcast is a web-based unified communication autodialer and telemarketing software.
-
STABLE AND SCALABLE
ICTBroadcast's journey of professionalism, stability and excellence has some remarkable achievements.
-
INNOVATIVE FEATURES
Advance Communication technologies | Unified Auto dialer features | Voice Broadcasting Software features
Unified Auto-Dialer
Advance User Management
Campaign Statistics
Campaign Reporting
RealTime Control
CRM Integration
Campign Scheduling
Live Call Monitoring
Contact Management
Multiple SIP Trunks
Dedicated Sip Trunks
Timezone Based Calling
Custom Caller ID
Law Compliance
IVR Studio
Live Statistics
Call Throttling
CNAM Support
OPT-Out IVR
HLR Lookup
Predictive Dialer
IVR Dialer
Dynamic Dialer
Power Dialer
Built-in WebRTC
Press 1 Campaign
External CallCenter
Inbound Call Center
Agent Campaign
Call Queue Support
Agent Panel + Dashboard
Queue & Agent Statistics
Live Agent statistics
Agent Dialogue & Scripts
CRM integration & Call Pop-up
Agent Evaluation Reports
Unified Auto-Dialer
Advance User Management
Campaign Statistics
Campaign Reporting
RealTime Control
CRM Integration
Campign Scheduling
Live Call Monitoring
Contact Management
Multiple SIP Trunks
Dedicated Sip Trunks
Timezone Based Calling
Custom Caller ID
Law Compliance
IVR Studio
Live Statistics
Call Throttling
CNAM Support
OPT-Out IVR
HLR Lookup
AMD
DNC
Surveys & Polls
Personal Communication
Subscription Campaign
Appointment Reminder
IVR Campaign
Inbound & Outbound
Dynamic Communication
DTMF Responses
Fax Broadcasting
SMS Broadcasting
Email Broadcasting
Predictive Dialer
IVR Dialer
Dynamic Dialer
Power Dialer
Built-in WebRTC
Press 1 Campaign
External CallCenter
Inbound Call Center
Agent Campaign
Call Queue Support
Agent Panel + Dashboard
Queue & Agent Statistics
Live Agent statistics
Agent Dialogue & Scripts
CRM integration & Call Pop-up
Agent Evaluation Reports
Creating Powerfull Customer Connections
15+
Years of Experience in Telecom Industry
1200+
Customers Worldwide
50+
ITSP Customers
I can’t really have current achievement without ICTBroadcast products and their dedicated support. From the beginning of running our fax business, Tahir and his team have advised very helpful proposals and suggestions. they are a pleasure to work with. It’s been 2 years working with Tahir’s team and they have gained our trust. We will continue to work with this team and will expand our business based on their various of professional products. Hope 2014 is the year for both of the US to achieve the next goal.
Kevin Zhou
faxbb.com
Mississauga, Canada
Back in 2012 at PdPtech we were looking for a reliable and robust broadcasting system. We checked with various suppliers but none of them had the flexibility found in the ICTBroadcast system. That's why we choose ICTInnovations as the partner to rely on. It's more than two years now since the first installation of their broadcasting system and so far we can only say that we are very pleased. Excellent support for an excellent product. We had a good boost to our business offering broadcasting services to our customers. People behind ICTBroadcast are skilled and collaborative, a software and a company that anyone who is interested in broadcasting or unified messages should rely on.
Pietro Di Pietro
Pdptech
Florence, Italy
I’m very impressed with ICTInnovations. They're professional, reliable, intuitive, and have a great work ethic. They've worked on a variety of projects for my company and they've always delivered a quality product. Never miss a deadline, whatever the request, Tahir and his team have consistently been up to the task, and what’s more, they are a pleasure to work with. Trust is top of our list when it comes to us deciding who to work with on projects and trust is certainly something we have in abundance when using Tahir and his team. ICTBroadcast is working extremely well for us and we are very excited to take it to the next level throughout 2014. Thank you ICTVision for a very competitive and reliable product.
Kevin
http://getalerted.co.uk
Birmingham, United Kingdom
Latest News & Blogs
Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination.
On the eve of the new year , We are pleased to announce the release of ICTBroadcast version Version 4.0
Read More
ICTBroadcast does support automatic call recording for all type of voice broadcasting and telemarketing campaigns including, inbound campaign, press 1 campaign, agent campaign and other types of telemarketing campaigns.
Read More
TIn this document we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialling behaviour we faced two question. How many channels a campaign need
Read More