WELCOME TO ICTBROADCAST

Unified Communications, Fax, SMS, EMail and Voice Broadcasting Software, Advance blended call center solution

ICTBroadcast is multi tenant, unified communications based auto dialer, predictive dialer and power dialer software solution features inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment and webrtc also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.


ON-PREMISES


ITSP


CLOUD

ICTBroadcast Covers all Modes of Communications

  • OUTBOUND COMMUNICATION

    ICTBroadcast unified autodialer originate calls toward remote destinations and perform required operations and actions accordingly

  • INBOUND COMMUNICATION

    ICTBroadcast, the unified autodialer can be activated to support inbound calling mode too, with inbound mode enabled , all campaign can receive incoming calls on published DID numbers

  • DYNAMIC COMMUNICATION

    ICTBroadcast offer Rest Api to integrate ICTBroadcast with third party applications to automate business processes

Top 3 reasons to select ICTBroadcast

  • UNIFIED BROADCASTING

    CTBroadcast is a web-based unified communication autodialer and telemarketing software.

  • STABLE AND SCALABLE

    ICTBroadcast's journey of professionalism, stability and excellence has some remarkable achievements.

  • INNOVATIVE FEATURES

    Advance Communication technologies | Unified Auto dialler features | Voice Broadcasting Software features

Unified Auto-Dialer

Advance User Management

Campaign Statistics

Campaign Reporting

RealTime Control

CRM Integration

Campign Scheduling

Live Call Monitoring

Contact Management

Multiple SIP Trunks

Dedicated Sip Trunks

Timezone Based Calling

Custom Caller ID

Law Compliance

IVR Studio

Live Statistics

Call Throttling

CNAM Support

OPT-Out IVR

HLR Lookup

AMD

DNC

Surveys & Polls

Personal Communication

Subscription Campaign

Appointment Reminder

IVR Campaign

Inbound & Outbound

Dynamic Communication

DTMF Responses

Fax Broadcasting

SMS Broadcasting

Email Broadcasting

Predictive Dialer

IVR Dialer

Dynamic Dialer

Power Dialer

Built-in WebRTC

Press 1 Campaign

External CallCenter

Inbound Call Center

Agent Campaign

Call Queue Support

Agent Panel + Dashboard

Queue & Agent Statistics

Live Agent statistics

Agent Dialogue & Scripts

CRM integration & Call Pop-up

Agent Evaluation Reports

Multi-Tenant

Multi-Campaigns

Rebranding

Multiple Service Billing

Payment Management

RestAPI

Routing Management

Rating Management

Scalable Design

Prepaid Billing

Ecommerce integration

CDR Reports

Package Subscription

Creating Powerfull Customer Connections

15+

Years of Experience in Telecom Industry

1200+

Customers Worldwide

50+

ITSP Customers

Online Demo Buy Now

I can’t really have current achievement without ICTBroadcast products and their dedicated support. From the beginning of running our fax business, Tahir and his team has advised very helpful proposals and suggestions. they are a pleasure to work with. It’s been 2 years working with Tahir’s team and they have gained our trust. We will continue to work with this team and will expand our business based on their variety professional products. Hope 2014 is the year for both of US achieve the next goal.

Kevin Zhou

faxbb.com

Mississauga, Canada

Back in 2012 at PdPtech we were looking for a reliable and robust broadcasting system. We checked with various suppliers but none of them had the flexibility found in ICTBroadcast system. That's why we choose ICTInnovations as the partner to rely on. It's more than two years now since the first installation of their broadcasting system and so far we can only say that we are very pleased. Excellent support for an excellent product. We had a good boost to our business offering broadcasting services to our customers. People behind ICTBroadcast are skilled and collaborative, a software and a company that anyone who is interested in broadcasting or unified messages should rely on.

Pietro Di Pietro

Pdptech

Florence, Italy

I’m very impressed with ICTInnovations. They're professional, reliable, intuitive, and have a great work ethic. They've worked on a variety of projects for my company and they've always delivered a quality product. Never missing a deadline, whatever the request, Tahir and his team has consistently been up to the task and what’s more, they are a pleasure to work with. Trust is top of our list when it comes to us deciding who to work with on projects and trust is certainly something we have in abundance when using Tahir and his team. ICTBroadcast is working extremely well for us and we are very excited to take it to the next level throughout 2014. Thank you ICTVision for a very competitive and reliable product.

Kevin

http://getalerted.co.uk

Birmingham, United Kingdom

Latest News & Blogs

Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination.
On the eve of the new year , We are pleased to announce the release of ICTBroadcast version Version 4.0

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ICTBroadcast does support automatic call recording for all type of voice broadcasting and telemarketing campaigns including, inbound campaign, press 1 campaign, agent campaign and other types of telemarketing campaigns.

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TIn this document we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialling behaviour we faced two question. How many channels a campaign need

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