Pleased to announce the released of ICTBroadcast Version 4.1 https://www.ictbroadcast.com with following new features

• Advance WebRTC based agent panel introduced with call disposition support
• Click to dial feature added in agent panel
• IVR Studio transfer app enhanced with action on failed status
• IVR Studio paly menu app enhanced with token / dynamic available support
• Rest API of campaign report developed to fetch extra custom fields of different campaigns
• Manual dialing as well as Preview / Progressive dialing support added
• Automatic deletion of duplicate records from while uploading contact as CSV file
• Call back support added into integration
• Push call status / Integration support added for invalid calls and tokens
• Database cleaning script developed
• Google TTS support added
• Enhanced statistics reporting using collected, telegraf and statd

ICT Innovations
https://www.ictinnovations.com

IVR Studio