ICTBroadcast Enterprise Edition is best for organizations interested in mass communications either marketing their products and services or communicating with their customers or managing their human resources / employees while ICTBroadcast Service Provider Edition is suitable for carriers / service providers / telcom operators interested in offering hosted telemarketing and mass communications services to their customers / users and bill them for using their platform and services they offered through ICTBroadcast Service Provider Edition platform .
Yes you can customize our software according to your needs,you can easily change the
we allow white label as it's front end is open source and back end is based on open source asterisk, except a few back end libraries most of ICTBroadcast code is open source, you can modify it . There are REST APIs , you can use these APIs to sync your contacts with ICTBroadcast.
No, We do recommend at least centos 6.x or centos 7.x fresh installation without any additional software for proper working. To view hardware requirements for installing ICTBroadcast visit How to prepare system for ICTBroadcast installation
Yes you sure can. You can download our demo use it for a month. It has two channels capacity. Download it from Packages | fax broadcasting | Voice Broadcasting Software | Auto Dialer Software.
There is no difference between Demo and Enterprise ICTBroadcast.
Asterisk and other packages are also installed, if you have installed ICTBroadacst on your server via RPM.
Addons are modules which will extend / add new features to existing ICTBroadcast installation. you can fax and voice broadcast without buying any additional addon but for Email,SMS,Appointment,Inbound and Survey support you have to buy additional modules.
Yes you can use your own termination, and yes white labeling is available in our Service Provider Edition of ICTBroadcast.
No ,only linux / centos 7.x supported. Operating System CentOS 6.x or CentOS 7.x with ssh root access.
Once we install it on centos 7.x server, any one can accss and use it as it's a web aplication so any person can access fron any operative system.
Modems are not suitable for setting up our software . Gsm gateway or card that supports Asterisk is required as GSM Gateways use a SIM card and connect with a cellular tower. They convert the cellular connection to SIP and provide the connection as a trunk to a VoIP PBX. These gateways connect GSM networks to VoIP networks.
If trunk successfully configured but calls still failing then you need to confirm following parameters
1. Caller ID
Do gateway / provider impose any caller id format / pattern or require some fixed caller id, If so what is it ?
2. Dialing Prefix
Do you need to prefix outgoing calls with certain prefix ? And please also confirm if you have to dial 0, 00 Or 01, 011 ?
Do said gateway / provider require registration, If so what username and password combination you have to use ?