ICTBroadcast User guides

ICTBroadcast Service Provider Edition Guides

Folowing are ICTBroadcast Service Provider Edition guides for administrator, user and agent roles differently

ICTBroadcast Service Provider Admin Portal Guide

ICTBroadcast Service Provider User Portal Guide

ICTBroadcast Service Provider Agent Guide [Download as PDF]

ICTBroadcast Enterprise Edition Guides

Folowing are ICTBroadcast Enterprise Edition guides for administrator, user and agent roles differently

ICTBroadcast Enterprise Admin Portal Guide [Download as PDF]

ICTBroadcast Enterprise User Portal Guide [Download as PDF]

ICTBroadcast Enterprise Agent Guide [Download as PDF]

ICTBroadcast Tutorials

IVR Designer Tutorial
How to set up SubscriptionCampaign
How to set up Call Queues in ICTBroadcast
Agents / Queue reports and related terms explained
How to configure DID's

ICTBroadcast Video Tutorials

How to add new survey campaign?
How to add a new Routes?
How to add new Rates?
How to add new Interactive broadcast campaign / Press 1 Campaign?
How to prepare and add contacts?
How to add Gateway?
How to add Agents / Extensions?
How to add new voice recording?

Click here for all video tutorials

Open Source Telephony Support Services

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