ICTBroadcast User guides
ICTBroadcast Service Provider Edition Guides
Folowing are ICTBroadcast Service Provider Edition guides for administrator, user and agent roles differently
ICTBroadcast Service Provider Admin Portal Guide
ICTBroadcast Service Provider User Portal Guide
ICTBroadcast Service Provider Agent Guide [Download as PDF]
ICTBroadcast Enterprise Edition Guides
Folowing are ICTBroadcast Enterprise Edition guides for administrator, user and agent roles differently
ICTBroadcast Enterprise Admin Portal Guide [Download as PDF]
ICTBroadcast Enterprise User Portal Guide [Download as PDF]
ICTBroadcast Enterprise Agent Guide [Download as PDF]
ICTBroadcast Tutorials
IVR Designer Tutorial
How to set up SubscriptionCampaign
How to set up Call Queues in ICTBroadcast
Agents / Queue reports and related terms explained
How to configure DID's
ICTBroadcast Video Tutorials
How to add new survey campaign?
How to add a new Routes?
How to add new Rates?
How to add new Interactive broadcast campaign / Press 1 Campaign?
How to prepare and add contacts?
How to add Gateway?
How to add Agents / Extensions?
How to add new voice recording?
Click here for all video tutorials
Open Source Telephony Support Services
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