ICTBroadcast User Portal Documentation

Table of Contents 1. Overview 2. Dashboard 2.1.System status 2.2.Campaign Statistics 3. Campaigns 3.1.Campaign Management 3.1.1.Add New Campaign 3.1.2.Voice => Message Campaign 3.1.3.Voice => Agent Campaign 3.1.4.Voice => Interactive Campaign 3.1.5.Voice...

Multilingual Support | Multilingual Auto Dialer Software

ICTBroadcast supports multiple languages and switching between different languages is possible with a single click. Hence, It is a complete Multilingual Auto Dialer Software. The built-in installer comes up with 11 widely used languages. More languages can be added...

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The basics of a Contact Center Managment system .

Contact Center is a central place of communication for an organization to communicate globally and telemarketing its products along with providing call center and support services to its customers. Contact Center is a business division with an organization that...