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Our journey to stability, quality and performance excellence: ICTBroadcast version 3.0 to 3.4

ICTBroadcast’s journey of professionalism, stability, and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focused on our mission to...

IVR Studio / IVR Designer and Survey Campaigns, Maximize Business Resources with Customized ICTBroadcast Campaigns

ICTBroadcast software offers ultimate flexibility to telemarketing companies and any businesses that handle large numbers of calls. Customers benefit from exciting opportunities to maximize resources by launching targeted campaigns, enhanced by features including...

Route and Rates Management | Voice Broadcasting Software | Auto Dialer Software

ICTBroadcast provides a complete route and rate management system. You can manage destinations, configure routes, and set destinations rates and tariffs. Learn more about how the ICTBroadcast Rating and Routing system works. Following are two important functions of...

ICTBroadcast integration with remote applications | webhook notifications | push call status

Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications....

Integeration of ICTBRoadcast auto dialer with YetiForce CRM to run Voice Broadcasting campaigns directly from YetiForce CRM.

ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also it offers REST...
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ICTBroadcast Agent Evaluation Report

Jan 17, 2023 | agent

Agent Evaluation module: Agent Evaluation is a great module that will help you to measure agents’ work performance. One of the keys to the success of the performance management process is to have good agent evaluation forms. Agent Evaluation module will help you to...

ICTBroadcast Admin Guide

Jan 4, 2023 | Category

Administration Guide: Version : 5.4 Last Updated : 19/01/2023 ICTBroadcast is a product of ictinnovations 1. Overview: ICTBroadcast is white label, multilevel and multi-tenant unified communications contact center software supporting Voice, SMS; Fax and Email...

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