Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud. As a CRM, the software helps you to...
ICTBroadcast service provider (SP) edition has all the features of enterprise-grade software for its customers who want to become Internet Telephony Service Providers (ITSPs) and want to provide their own broadcasting services (such as voice, SMS, fax, and email) to...
In ICTBroadcast, users can customize messages for SMS and Email campaigns. ICTBroadcast users can use the following tokens in their message Following tokens are available for each type of campaign: [campaign:callerid] [campaign:callerid_name] [contact:first_name]...
ICTBroadcast supports a variety of ways to configure CallerID for telemarketing campaigns, It supports personal calleriID per user wise, general caller id system-wise random caller id from list of numbers, sequential caller id from list of numbers and it also supports...
ICTBroadcast default packages include all basic and advanced features required for call center, autodialer, predictive dialer, and progressive dialer functionality such as IVR Studio, Multiple Users, Multiple campaigns, WebRTC agent portal, Press 1 Campaign, AMD, DNC,...
