ICTBroadcast supports a variety of ways to configure CallerID for telemarketing campaigns, It supports personal calleriID per user wise, general caller id system-wise random caller id from list of numbers, sequential caller id from list of numbers and it also supports...
ICTBroadcast default packages include all basic and advanced features required for call center, autodialer, predictive dialer, and progressive dialer functionality such as IVR Studio, Multiple Users, Multiple campaigns, WebRTC agent portal, Press 1 Campaign, AMD, DNC,...
ICT Innovations brings another amazing feature for call centers and Agents’ support! WebPhone. ICTAgent supports Voice, SMS, Fax, and email communications technologies however here we will discuss only voice communications. What is a WebPhone? and How does it...
Email blast or bulk email is a method of marketing to promote business products and services. It is a good method of marketing because it reaches a large audience with speed. For email blasting required special software which has the ability to blast thousand of...
Survey Campaign ICTBroadcast Survey campaign is to make automatic surveys/polls without human intervention. You can add a survey campaign in a few steps. It dials numbers from the contact list, answers by the recipient, asks a set of questions and records their...