Autodialer software systematically dials phone numbers that have been pulled from a list and connects to either a live agent or a pre-recorded message. The repetitive task of manually dialing individual phone numbers is replaced by auto-dialers, allowing members to concentrate on the quality and distribution of their messages instead.
ICTBroadcast an Auto Dialer Software
ICTBroadcast is a Smart Auto Dialer software that supports unified communications support including Voice, Fax, Email, and SMS communications, It has built-in capabilities to process multiple simultaneous automatic calls, play recorded message prompts, and transfer calls to agents if the recipient wants to transfer by pressing some DTMF key.
Cheap Asterisk-based Auto Dialer Software for USD 20 only
ICTBroadcast Enterprise Edition 2 channels packages are being offered as low as $20. Here is the pricing and packages information of ICTBroadcast.
ICTBroadcast is all in one unified communications dialer, predictive dialer, progressive dialer, power dialer, and auto-dialer software and it is developed over open-source Asterisk communication engine and other open-source projects, Asterisk is a software implementation of a telephone private branch exchange (PBX). It was created in 1999 by Mark Spencer of Digium. Like any PBX, it allows attached telephones to make calls to one another, and to connect to other telephone services including the public switched telephone network (PSTN) and Voice over Internet Protocol (VoIP) services. ICTBroadcast uses open-source Asterisk PBX for Fax and Voice Broadcasting and open-source Kannel gateway for SMS messaging.
ICTBroadcast Features List
- Multi-tenant and Multi-campaign
- Unified Broadcasting
- Dashboard View
- Campaign Statistics and Reporting
- Advanced User Management
- Surveys and Polls
- Live Monitoring
- Improved Web-based IVR Designer
- Contacts Management
- Scheduling Campaigns
- External Call Center
- Call Center Support
- Multi Campaign
- Call Queueing and Press 1 Campaign
- Web Phone WebRTC
- AMD & DNC Support
- Billing and Routing Support
- CRM Integration
- Appointment Reminder
- Inbound & Outbound Call Center
- Rest API’s
- Custom Token
ICTBroadcast is one of the best auto dialer that is designed for Business to Business (B2B) telemarketing and B2B auto-dialers for lead generation through voice broadcasting, Fax blasting, SMS messaging, and Email marketing. It supports many business scenarios which include (but are not limited to):
Automated B2B Telemarketing
Call Center Solution with Auto Dialer
Polling Auto Dialer
Interactive Voice Broadcasting
Custom IVR Designer
Outbound Predictive Dialer
Political Voice Broadcasting
Emergency Notification system
See a full list of features and common uses of ICTBroadcast.
Auto Dialer Techniques
Making calls to connect between 2 points to playing recorded messages are some of the forms of how auto-dialers work. Though, it can acquire several forms. It can be a simple Voice broadcasting to Smart predictive dialing. The following are a few of the important telephony concepts related to auto-dialers that will help you to compare features of ICTBroadcast with voice broadcasting and telephone autodialer software. All of the below dialing techniques can be converted to an auto dialing technique by replacing human attendants at the calling terminal with autodialer software. For example, a predictive dialer can be called a predictive autodialer, and so on. Following auto dialer techniques are arranged in order of increasing complexity.
It allows you to deliver a message that has been pre-recorded to answering machines and live call answers by humans. If a new call status is mentioned, such as busy, away, etc then the phone systems have the capability to schedule the call for another time and date. Messages that are simple can be delivered to the recipient or an IV script is presented to the recipient that can accept responses from touch gadgets.
By this, the phone assistants can view the information of the call, before even placing the call. The assistant has a free choice to decide whether he wants to initiate the call or not by this awesome technique.
Smart predictive dialer
This is similar to a predictive dialer except that the voice messages are not simple ones. Smart predictive dialer plays personalized messages using custom variables, text-to-speech, and recorded messages when the recipient answers the call. On some keypress by the recipient (usually key 1), a smart predictive dialer connects the call to the agent for further communication.
Predictive Dialer Software
This technique uses various techniques to minimize the time between dialing and further connecting the call to live agents. This technique allows the phone agent to dial several phone numbers at the same time. Once the call is answered, the predictive dialer tries to connect to the agents. However, the recorded messages that are played to the recipient when they answer the call are simple recordings or IVR asking them to press some digit on their phone.
Power Dialer Software
Often known as a Rapid Dialer, a Power Dialer instantly dials a contact number once a call is completed. When you make a call from a contact list, the power dialer makes sure that you don’t waste time searching for numbers to phone. When a number is unattended, busy, or disconnected, the power dialer instantly switches to the next touch.
Auto Dialers Software
For predictive dialers, auto-dialers are a type of software that comes in different forms and perform different roles, usually similar to calling telephone numbers automatically (as their namesake gives away). Auto dialers usually come in handy when dialing time is essential or when it is simply impractical/inefficient to allocate an agent.
Progressive Dialer Software
A progressive dialer is an automated dialing system that prior to dialing the phone number presents the contact information to the sales representatives. The ICTBroadcast progressive dialer only dials the contact when the agent becomes available, places phone calls, and automatically dials the next contact when the agent becomes available again.