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Multi-Service Billing | Voice Broadcasting Software

 Overview :

ICTBroadcast has an integrated prepaid billing system and allows real-time control of calls and campaigns according to available funds. REST-based API takes billing and payments to next level by binding ICTBroadcast to a third party web portal.
ICTBroadcast offers Billing service for different mutiple campaign services such as voice, fax, sms.

Voice billing :    ICTBroadcast offer voice billing per minutes cost base.

Fax billing :        ICTBroadcast offer fax billing per minutes cost base.

Sms billing :      ICTBroadcast offer SMS billing per unit cost base.

 

Billing setup guide :

First of all add country, region and destination based on prefixes,

How to add Rates:

  • Select main menu Billing
  • then select sub menu Rates and click on it
  • after that click on new rate button then add required information in desired fields and click save button.

ICT Broadcast Rate Add

 

How to add Rates plan :

  • Login to Ictbroadcast as admin
  • Select main menu Billing
  • then select sub menu Rate plan and click on it
  • after that click on new rate plan button from right top side
  • New rate plan page will open then put required information such as Rate plan name, description and allow all permission.

ICT Broadcast Rate Plan Add 

 

Multi-Service billing offers customers a rich and online billing interface that provides access to consolidated accounts and electronic billing information. This is a powerful feature and its reporting capabilities enable users to take control of their communications services. Multi-Service billing enhances the loyalty of customers, reduces operational and support costs.

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FTC Warns Health Plan Callers: 5 Checks for Your Call Center Software

Nov 3, 2026 | call center

FTC staff sent warning letters to 25 health plan marketers and lead generators on 29 October 2026, citing prerecorded call consent, Do Not Call rules and penalties of up to $53,088 per call. What the letters say and five checks for your call center software.

$251 a Number: What Teleflora’s Text Settlement Means for Your Call Center Software

Oct 20, 2026 | call center

Teleflora agreed to pay $6M, about $251 per number, over promotional texts sent to phones on the Do Not Call Registry. Who is in the class, why texts count, and the four checks your call center software should run before every SMS send.

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