ICTBroadcast does support automatic call recording for all types of voice broadcasting and telemarketing campaigns including, inbound z, press 1 campaign, agent campaign, and other types of telemarketing campaigns. Admin can retrieve/export all call recording data from MySQL database accordingly also admin can configure automated call recording options as per his requirements.
ICTBroadcast is the best predictive dialer for call centers
In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while
implementing predictive dialing behavior we faced two questions.
sip based networks are always vulnerable to hacking and there need proper security measures to make sip setups secure from external attacks and hacking to make the organization more secure and stable and save them from loss, We have taken all security measure to secure sip network deployments like ICTBroadcast deployment also we make sure that it does not affect its performance
Following are measures that we take to make ICTBroadcast deployment secure and reliable
Note: The said offer has been expired meanwhile please check the free monthly license of the ICTBroadcast autodialer app ICTBroadcast Absolutely Free On the eve of completion of 10 years of ICTBroadcast, the unified telemarketing software, We are pleased to offer free ICTBroadcast Enterprise Edition 2 channels, 5 channels, 10 channels, and 50 channels licenses.
Limited licenses available
Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also it offers REST API's to integrate any third-party application with it to automate CRM business process and communicate with customers/contacts in an effective way.
According to Wikipedia, SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.
SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also offers REST API's to integrate any third-party application with it to automate CRM business process and communicate with customers/contacts in an effective way. ICTBroadcast REst API offers the opportunity to integrate with any open source CRM's like SuiteCRM, SugarCRM, EspoCRM, Yetiforce, Vtiger, flat-free, flare point CRM with ease