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ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTBroadcast

call throttlingpage31

The following screenshot displays how to control concurrent channels for a campaign while the campaign is still running. This makes ICTBroadcast one of the best auto dialer software that gives its user complete control over a campaign. ICTBroadcast also has a global set of configurations where administrators can customize channel incremental for each increase and decrease in channel limit.

sYSTEM STATUSpage31

Press the up or down arrow key under the heading of “channels limit” of any particular campaign and concurrent calls/channels will increase or decrease accordingly

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Secure Automation and Scheduling COVID-19 Vaccination Appointments with ICTBroadcast

Apr 29, 2025 | auto dialer, call center

The COVID-19 pandemic has sparked a surge in digital health, including telemedicine, remote monitoring for chronic diseases, and mobile applications for communication and tracing, as well as safety monitoring in schools and small businesses. The use of telemedicine to...

WebRTC (Web Real-Time Communications)

Apr 29, 2025 | webrtc

ICTBroadcast introduces another impressive call center tool that automates the business processes of call centers by providing a WebRTC based Agent panel. WebRTC (Web Real-Time Communications) It is cutting-edge technology and norm that is very exciting, strong, and...

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