In order to satisfy growing communication needs in today’s consumer-centric industry, businesses require call center software that is powerful, flexible, and packed with features. This business-class call center platform has full voice management, smart routing,...
Businesses must strike a balance between aggressive marketing strategies and stringent legal compliance in the current regulatory environment. The Telephone Consumer Protection Act (TCPA) regulates the manner and timing of company contact with consumers via phone...
ICTBroadcast is a cutting-edge, all-encompassing outbound call center application created exclusively to automate and improve customer outreach procedures. It gives businesses the ability to effectively contact their clients via automated voice calls, SMS messages,...
In today’s fast-paced digital world, businesses are constantly seeking ways to enhance customer interactions and optimize communication channels. One powerful solution is the integration of the ICTBroadcast Auto Dialer software with Google Dialogflow, creating a...
In a hyper-connected and competitive digital economy, reaching customers quickly, efficiently, and intelligently can make or break a business. For telemarketing firms and call centers, manual dialing and scattered workflows are no longer viable. Businesses now need...
Creating campaign messages is now easier with ICTBroadcast’s built-in Message Designer. This simple tool is made for voice broadcasting, feedback, and appointment reminder campaigns. You don’t need any coding or extra design tools. With its easy interface, you can...
