We are pleased to announce the release of ICTBroadcast version Version 4.2 with advanced features such as a powerful webrtc agent dashboard, manual dialing, preview dialing, agent interaction and business automation, and IVR studio enhancements. Now ICTBroadcast is a...
The COVID-19 pandemic has sparked a surge in digital health, including telemedicine, remote monitoring for chronic diseases, and mobile applications for communication and tracing, as well as safety monitoring in schools and small businesses. The use of telemedicine to...
ICTBroadcast is a multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email, and Fax broadcasting. ICTBroadcast has a very powerful feature of real-time graphical reports. These reports can be found in summarized form as...
The recording is an area where user will upload recordings or audio files. These files could be messages, survey questions, introductory messages,s, etc. If the user doesn’t have recordings. Don’t worry, the system also provides users with TTS...
ICTBroadcast users can create various email templates for email broadcasting campaigns. Email template is a sample email text where the user can provide the subject of the email, email body, alternate email body (optionally for receivers who don’t have HTML...
In ICTBroadcast, broadcast users can customize messages for SMS and Email campaigns, users can use the following tokens in their message. [campaign:callerid] [campaign:callerid_name] [contact:first_name] [contact:last_name] [contact:phone] [contact:email]...
