ICTBroadcast does support automatic call recording for all types of voice broadcasting and telemarketing campaigns including, inbound z, press 1 campaign, agent campaign, and other types of telemarketing campaigns. Admin can retrieve/export all call recording data...
ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...
The format of the external file needs to be in CSV (comma seperated values) format as show below “923330000000”,”First Name”,”Last name”,”email@domain.com”,”address”, “custome value...
VoIP VoIP or Voice over Internet Protocol is a modern communication method that enables to make of phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By...
First Of All Navigate to Messages => IVR => New IVR Enter Your IVR Name How to use Custom Token In Text to Speech (TTS) Application in IVR? 1. Create New IVR => Drag and drop TTS Application to Drawing Area. 2. In the popup window, write the custom token that...
ICTBroadcast support SIP / IAX and PSTN gateways / VoIP providers for voice and fax broadcasting, VOIP provider/gateway needs to support fax using T.38 / G.711 pass through or T.30 (PSTN) Related Content ICTBroadcast support multiple sip trunks Selecting a wholesale...
