Recently we have successfully integrated Vtiger CRM with ICTBroadcast using REST API of ICTBroadcast, the unified autodialer software. The said integration enables the user to communicate directly with his contacts/customers directly from (CRM), either using general...
Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud. As a CRM, the software helps you to...
ICT Innovations brings another amazing feature for call centers and Agents’ support! WebPhone. ICTAgent supports Voice, SMS, Fax, and email communications technologies however here we will discuss only voice communications. What is a WebPhone? and How does it...
Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination. On the eve of the new year, We are pleased to announce the release of ICTBroadcast version Version 4.0 Following are the main features introduced...
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also offers REST...
Dynamic Dialer / Permanent Mode of communications Dynamic / Permanent mode requires REST API’s. With this mode activated, campaign always remains in listening mode, It accepts contact number from external application / CRM using Rest API in real-time and add...
