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Timezone Restriction and Time Slot Calculation in ICTBroadcast

Apr 25, 2022 | call center

Area Code/Destinations Timezone Restriction and Time Slot Calculation This new feature protects you from any legal issue, Admin can impose time zone based restriction globally as well as locally means admin can restrict all system users to run campaigns in proper...

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

Apr 22, 2022 | call center

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal - Visit https://your-domain.com/login.php?action=user - login as admin - create extension in...

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