How to Use Custom Token In IVR

First Of All Navigate to Messages => IVR => New IVR


Enter Your IVR Name



How to use Custom Token In Text to Speech (TTS) Application in IVR?

1. Create New IVR => Drag and drop TTS Application to Drawing Area.
2. In popup window, write the custom token that you want to play, and then click apply to save.



3. Link start Application with the TTS Application by dragging and dropping "Start Application" link on the "TTS Application". Click Save button on page menu to save this IVR.


How to use custom token in SayAlpha Application in IVR?

1. Create New IVR => Drag and drop SayAlpha Application to Drawing Area.
2. From the popup window, user can select custom token whose value want to play. User can also select custom field from drop-down menu. This will allow user to write alpha numeric value in the text box. Click Apply to save.



How to use custom token in SayDigit Application in IVR?

1. Create New IVR => Drag and drop SayNumber Application to Drawing Area.
2.From popup window, user select custom token whose value want to play. User can also select custom field option from drop-down menu. This will allow user to write only digits ( 0 - 9 ) in the text box. Click Apply to save.



How to use custom token In SayNumber Application in IVR?

1. Create New IVR => Drag and drop SayNumber Application to Drawing Area.
2. From the popup window, user select custom token whose value want to play. User can also select custom field from drop-down menu. This will allow user to write only number (0 - 9 and " . ") in the text box. Click Apply to save.



How to use custom token in SayDate Application in IVR?

1. Create New IVR => Drag and drop SayDate Application to Drawing Area.
2. From the popup window, user select custom token whose value want to play. User can also select custom field from drop-down menu. This will allow user to Select time ( mm:dd:year ) from the given field below. Click Apply to save.



How to use custom token in SayTime Application in IVR?

1. Create New IVR => Drag and drop SayTime Application to Drawing Area.
2. From the popup window, user select custom token whose value want to play. User can also select custom from drop-down menu. This will allow user to Select time ( Hour: Minute ) from the given field below. Click Apply to save.