1. ictbroadcast omnichannel communication gudies

Following are ictbroadcast omnichannel communication whatsapp integration and Ejabberd Integration guides

User guide for Messaging Integration with ICTBroadcast

User guide for whatsapp integration with ICTBroadcast

User Guide For Agent to Agent & Agent Group Chat Communication in ICTBroadcast

    2. ICTBROADCAST tutorials

    Following are the ICTBroadcast Tutorials.

    IVR Designer Tutorial

    How to set up SubscriptionCampaign

    How to set up Call Queues in ICTBroadcast

    Agents / Queue reports and related terms explained

    How to configure DID’s

    3. Open Source Telephony Support Services

    Interested in Level 3 Support Services, Please click here