• FEATURES
  • PACKAGES
  • ADDONS
  • SUPPORT
  • BLOGS
Book a Demo Buy Now

ICTBroadcast Videos Tutorials

Video Tutorials


How to add a new SMS Message
How to add new voice recording
How to add Agents / Extensions
How to add Gateway
How to prepare and add contacts
How To Create a new (Voice) Message Campaign
How to add new Interactive Voice Broadcasting campaign (Press 1 Campaign)
How to create Fax Campaign in ICTBroaedcast
How to add new survey campaign
How to create a New Agent Campaign
How To Create a new IVR Campaign
How to add new destinations to setup billing
How to Create inbound DIDs
How to add a new Rate plans
How to add a new Rates
How to add a new Routes

NAVIGATIONS

HOME

FEATURES

PACKAGES

ADDONS

SUPPORT

BLOGS

POSTS

Your AI Caller Must Now Say It Is a Machine. What Call Center Software Has to Change

Aug 22, 2026 | call center

EU AI Act Article 50 took effect on 2 August 2026 and requires a spoken AI disclosure at the start of a call. Here is what it changes inside a dialer, and why the FCC is heading the same way.

88% of Call Centers Have AI. Only 25% Use It Daily. Here Is What Is In the Way

Aug 9, 2026 | call center

Almost every contact center has bought AI. Only a quarter run it in daily operations. New 2026 research points at the same cause every time, and it is not budget or training. It is that the average team runs 3.9 separate systems and only 3% have them joined up.

« Older Entries

ICT Projects

ICTFax

ICTCore

ICTDialer

ICTCrm

ICTContact

ICTSchool

ICTUstad

ICTRoshni

Copyright 2026 | All Rights Reserved

  • Follow
  • Follow
  • Follow
  • Follow
Award 1 Award 2