ICTBroadcast is multi-tenant & telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting application while ICTDialer is similar product but it is free and open source. ICTDialer has less features than ICTBroadcast. Following is a feature comparison table of ICTBroadcast and ICTDialer.
Both projects has been developed with entirely different approach and uses different technologies. ICTDialer has been developed for open source community over re-known open source technologies like communication development framework ICTCore http://www.ictcore.org , LAMP stack and communication softswitch Freeswitch and open source SMS gateway Kannel while ICTBroadast has been developed for buisness owners and professionals developed over custom communication framework, LAMP stack and communication engines Asterisk and open source SMS gateway aplication named Kannel.
|Interactive Voice Broadcasting (Press-1 Campaign)||(using IVRDesigner)|
|Multi-tenant & Multi-campaign|
|Campaign Summary & CDR Reports|
|External Call Center|
|Surveys and Polls|
|AMD (Answering Machine Detection)|
|DNC (Do Not Call) Support|
|Custom Caller ID|
|Multiple Trunks support|
|Realtime Campaign Management|
|Multiple Technology (SIP, IAX2)|
|Rates and Routes Management|