ICTBroadcast is multi-tenant mass communications and telemarketing software solution supporting Voice broadcasting, SMS messaging, Email marketing and Fax broadcasting while ICTDialer is free and open source project with Voice and Fax broadcasting however ICTBroadcast is more professional, feature rich and mature product when compared with ICTDialer.
Following is a feature comparison table of ICTBroadcast and ICTDialer.
Both projects has been developed with entirely different approach and uses different technologies. ICTDialer has been developed for open source community over re-known open source technologies like communication development framework ICTCore http://www.ictcore.org , LAMP stack and communication softswitch Freeswitch and open source SMS gateway Kannel while ICTBroadast has been developed for buisness owners and professionals developed over custom communication framework, LAMP stack and communication engines Asterisk and open source SMS gateway aplication named Kannel.
| Features | ICTBroadcast | ICTDialer |
|---|---|---|
| Voice Broadcasting |
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| SMS Broadcasting |
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| Fax Broadcasting |
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| Email Broadcasting |
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| Contacts Management |
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| Interactive Voice Broadcasting (Press-1 Campaign) |
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(using IVRDesigner)
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| Multi-tenant & Multi-campaign |
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| Campaign Summary & CDR Reports |
|
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| Multi-service Billing |
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| Campaign Scheduling |
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| External Call Center |
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| WebRTC support |
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| Inbound / Outbound Call center |
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| Surveys and Polls |
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| AMD (Answering Machine Detection) |
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| DNC (Do Not Call) Support |
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| Inbound Campaign |
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| Custom Caller ID |
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| Multiple Trunks support |
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| Realtime Campaign Management |
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| Multiple Technology (SIP, IAX2) |
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| RESTAPIs |
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| Rates and Routes Management |
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| Payments Management |
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| Scalability |
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| IVR Designer |
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| Appointment Reminder |
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| Subscription Campaign |
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| Timezone based Contact Calling |
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| Voice feedback for Survey campaign |
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| Web phone |
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| HLR |
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| DID Based Caller ID |
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| Dedicated Trunk Support |
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- ICTAdmin's blog
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