ICTBroadcast vs ICTDialer - A comparison between autodialers

ICTBroadcast is multi-tenant & telemarketing software based on asterisk communiction engine supporting Voice, SMS, Email and Fax broadcasting application while ICTDialer is completely open source free-switch based project , Both ICTBroadcast and ICTDialer have similar functionality however these are developed and oriented towards different category of users, ICTBroadcast focus on pure business users and it is much mature , feature rich and professional solutions for organization and ITSP's while ICTDialer oriented towards developers and researchers to develop and integrate with third party applications .

ICTDialer has been developed over re-known open source technologies like communications development framework named ICTCore http://www.ictcore.org , Angular frameowrk and open source communication engine Freeswitch also it uses open source SMS gateway Kannel while ICTBroadast has been developed for business owners and professionals developed over custom communication framework, LAMP stack and communication engines Asterisk and open source SMS gateway application named Kannel.

Following is a feature comparison table of ICTBroadcast and ICTDialer.

Features ICTBroadcast ICTDialer
Voice Broadcasting
SMS Broadcasting
Fax Broadcasting
Email Broadcasting
Contacts Management
Interactive Voice Broadcasting (Press-1 Campaign) (using IVRDesigner)
Multi-tenant & Multi-campaign
Campaign Summary & CDR Reports
Multi-service Billing
Campaign Scheduling
External Call Center
WebRTC support
Inbound / Outbound Call center
Surveys and Polls
AMD (Answering Machine Detection)
DNC (Do Not Call) Support
Inbound Campaign
Custom Caller ID
Multiple Trunks support
Realtime Campaign Management
Multiple Technology (SIP, IAX2)
RESTAPIs
Rates and Routes Management
Payments Management
Scalability
IVR Designer
Appointment Reminder
Subscription Campaign
Timezone based Contact Calling
Voice feedback for Survey campaign
Web phone
HLR
DID Based Caller ID
Dedicated Trunk Support

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