ICTBroadcast vs ICTDialer - A comparison between autodialers

ICTBroadcast is multi-tenant & telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting application while ICTDialer is similar product but it is free and open source. ICTDialer has less features than ICTBroadcast. Following is a feature comparison table of ICTBroadcast and ICTDialer.

Both projects has been developed with entirely different approach and uses different technologies. ICTDialer has been developed for open source community over re-known open source technologies like communication development framework ICTCore http://www.ictcore.org , LAMP stack and communication softswitch Freeswitch and open source SMS gateway Kannel while ICTBroadast has been developed for buisness owners and professionals developed over custom communication framework, LAMP stack and communication engines Asterisk and open source SMS gateway aplication named Kannel.

Features ICTBroadcast ICTDialer
Voice Broadcasting
SMS Broadcasting
Fax Broadcasting
Email Broadcasting
Contacts Management
Interactive Voice Broadcasting (Press-1 Campaign) (using IVRDesigner)
Multi-tenant & Multi-campaign
Campaign Summary & CDR Reports
Multi-service Billing
Campaign Scheduling
External Call Center
Surveys and Polls
AMD (Answering Machine Detection)
DNC (Do Not Call) Support
Inbound Campaign
Custom Caller ID
Multiple Trunks support
Realtime Campaign Management
Multiple Technology (SIP, IAX2)
RESTAPIs
Rates and Routes Management
Payments Management
Scalability
IVR Designer
Appointment Reminder


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