Integration of ICTBroadcast autodialer with Vtiger CRM to run campaigns directly from Vtiger CRM.

summary: 
Recently we have successfully integrated Vtiger CRM with ICTBroadcast using REST API of ICTBroadcast, the unified autodialer software. The said integration enable user to communicate directly with his contacts / customers directly from CRM, either using general contacts lists or leads lists or opportunity lists or others. The said integration enable automation of the business process and enable user to create and run campaigns directly from Vtiger CRM .

Recently we have successfully integrated Vtiger CRM with ICTBroadcast using REST API of ICTBroadcast, the unified autodialer software.

The said integration enable user to communicate directly with his contacts / customers directly from CRM, either using general contacts lists or leads lists or opportunity lists or others. The said integration enable automation of the business process and enable user to create and run campaigns directly from Vtiger CRM .

Following are some screen shots taken from Vtiger customer relationship management deployment after integration with ICTBRoadcast autodialer along with instructions how to run voice broadcasting campaigns


Step 1.

Login into VTiger CRM

Open Menus ==> Marketing ==> Leads



Step 2.

Select your contact numbers

click on "More" button and select Start Broadcasting



Step 3.

Enter your contact group name

Select Campaign type and click on New Campaign Button



Step 4.

Enter Campaign name, Select message, Contact Group already selected (from VTiger Portal) and save it.