ICTBroadcast offers two basic editions, tailored as per the requirement of two different client basis.
ICTBroadcast Enterprise Edition
Enterprise Edition has been designed, for call centers and general organization's needs. Such as, to market their products and services, interact with their customers, conduct surveys and set an appointment with them, better communicate their employees and manage their workforce efficiently.
ICTBroadcast Service Provider Editoin
Service Provider Editin has been designed for Internet Telephony Service Providers (ITSP), to offer cloud-based autodialer,power dialer and call center services to their business customers from their own platform. ICTBroadcast Service Provider Edition features unified communications, multi-service billing, advance routing system and payment management system that make it perfect choice for service providers/telecom-operators/carriers.
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Features / Packages
Voice Broadcast
Fax Broadcast
SMS Blasting
Email Marketing
Interactive Voice Broadcast
IVR Designer
Predictive Dialer
Power Dialer
Personal Communications
Multi-tenant
WebRTC/WebPhone
Scheduling
AMD & DNC
Multiple Campaign
Custom Caller ID
Live Campaign monitoring
Realtime Campaign Management
Multi-service Billing
Rates and Routes Management
Payments Management
Scalability
Load Balancing
Branding / White Label
CDR Reports
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Addons
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