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Powerful Graphical Reports in ICTBroadcast

ICTBroadcast is a multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email, and Fax broadcasting. ICTBroadcast has a very powerful feature of real-time graphical reports. These reports can be found in summarized form as well as detailed form. Every campaign has a summarized form of the reports with basic statistics and charts. The summarized report then links to each section of the detailed report of a campaign. Different types of the campaign in ICTBroadcast has different many statistics to show in reports. For example, a survey campaign shows reports in the form of question and its answer options and how many call recipients chose a particular choice.

Dashboard showing general system statistics

Active Campaigns Report

Campaign Statistics for every channel

Summary Report of Fax Campaign

Summary Report of Voice Campaign

Summary Report of Survey Campaign Questions

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FTC Warns Health Plan Callers: 5 Checks for Your Call Center Software

Nov 3, 2026 | call center

FTC staff sent warning letters to 25 health plan marketers and lead generators on 29 October 2026, citing prerecorded call consent, Do Not Call rules and penalties of up to $53,088 per call. What the letters say and five checks for your call center software.

$251 a Number: What Teleflora’s Text Settlement Means for Your Call Center Software

Oct 20, 2026 | call center

Teleflora agreed to pay $6M, about $251 per number, over promotional texts sent to phones on the Do Not Call Registry. Who is in the class, why texts count, and the four checks your call center software should run before every SMS send.

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