In today’s fast-paced business world, effective communication is crucial for success. The ability to quickly reach out to customers, prospects, and stakeholders is a critical factor in achieving business goals. This is where autodialer software comes into play....
In today’s fast paced business world, companies and organizations need to conduct surveys to understand their customer’s opinions, preferences, and satisfaction levels. Traditional survey methods such as mail or email surveys may not always be effective as they have a...
Telephone Consumer Protection Act (TCPA) was passed into law to combat the growth of unwanted telemarketing calls to consumers across the United States. This law, signed in 1991, aims to stop unwanted phone calls, specifically telemarketing, through the use of...
In today’s fast paced world, businesses are continuously looking for ways to improve their customer service and engagement. One of the most effective way of achieving this is through the use of Interactive voice Response (IVR) technology. An IVR system enables...
ICTBroadcast has been awarded a top rating by a major software review platform—providing further evidence of the company’s position as a leading software provider to businesses worldwide. FinancesOnline has recognized our product with the Top 26 Call Center Software...