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Boosting Customer Service Efficiency with ICTBroadcast Call Center Software

In today’s exceedingly competitive trade scene, conveying remarkable client benefit is basic for organizations to flourish. Call centers play a significant part in guaranteeing client fulfillment by giving proficient and viable communication channels. To meet the...

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The Robocall Consent Ruling Everyone Is Quoting Was Decided on a Phone in the Mississippi

Sep 22, 2026 | call center

A Maryland court suggested that giving a business your number is consent for prerecorded calls. Read the order and the certification was denied because the plaintiff threw his phone in a river.

The FCC’s Robocall Database Overhaul Names Dialing Platforms and Call Centers

Sep 13, 2026 | call center

The FCC’s Robocall Mitigation Database proposal hit the Federal Register on 9 September 2026, with comments due 9 October. It says the rules should reach an entity by what it does with voice traffic, and it names dialing platforms and call centers directly.

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