Web based Fax, SMS and Voice Broadcasting application
Multitenat platform for Enterprise / Service Providers / ITSP
Smart Auto dialer and Smart predictive dialer capabilities
Importing phone number lists / contacts for use in multiple campaigns
Filtering and Categorization of contacts
Scheduling of campaigns on the basis selected days of week and particular time
Separate web portal for user and admin
Set up, configure and run simultaneously multiple campaigns
Custom CallerID with personalized Name
Answering Machine detection also playing custom message for Answering Machines
Separate message for answering machines and live person
Scale able to generate thousands of call and capable to handle heavy loads
Real time control of campaigns using pause / start buttons
Real time changing campaigns parameters using edit button
Real time management of number of concurrent channels of active campaigns
Simple Voice Broadcast as well as Interactive voice broadcast support
Inbound voice campaign support for inbound telemarketing
Store Customers Responses for results and call status data
Multiple Technologies SIP/IAX2 , Multi Codecs
User friendly web based configuration interface
Interface with multiple long distance carriers / gateways
Controlling rate of concurrent calls of multiple campaigns
Real Time system statistics
Real Time call statistics of active as well as completed campaigns like, failed, answered, busy or congestion calls
Web management interface for upload /create Voice Recordings / Fax Documents / SMS Messages
Support multiple audio file formats like wav , gsm etc
Call Center Features
Basic Call centre functionality for agents to receive calls
External Call Centre support for advance call centre functionality
Queue calls with custom Music On hold or pre recorded message
Single Extension or Batch of Extensions creation
Forward to agent on answer without playing IVR or forward to agent with IVR on key press
Business Scenarios
Automated Telemarketing
Enterprise grade message Broadcasting
Emergency notification system
Interactive voice broadcasting / Smart auto dialer
Smart Predictive dialer
Customer surveys / Collections
Polling Auto Dialler
Mass Communications / notifications
Political voice broadcast
Robocall
Phone reminders
Community / Emergency alerts
School Notifications
Non-profit Fund Raising
Wedding invitations
Appointment reminders
Inbound IVR support
Emergency / Alarm dialer
Outbound Appointment reminders
Retail sales / Business advertisement