ICTBroadcast service provider (SP) edition has all the features of enterprise-grade software application for its customers who want to become Internet Telephony Service Providers (ITSPs) and want to provide their own call center and mass communications services (such as voice, sms, fax and email) to their customers. ICTBroadcast is multi tenant, private label, scale able, fault-tolerant and secure software and also comes with monitoring, integration, upgrading and support services.
ICTBroadcast Service Provider Edition is business autodialer (B2B) which is complete turnkey solution supporting white-label and other advance features
Version 3.4 of ICTBroadcast with additional features and bug fixes is released
We are pleased to announce that ICTBroadcast Version 3.4 with additional features and bug fixes is released. New release contains features such as VoIP Trunk testing, GUI log managment interface, Hard disk usage graph added into dashboard, Backup module, GUI for AMD configuration, additional summary reports for IVR, AMD and DNC, Improved rpm and installation process, Improved APIs and documentation, Update support added from yum and several bug fixes.
Version 3.3 of ICTBroadcast with additional features and bug fixes is released
We are pleased to announce that ICTBroadcast Version 3.3 with additional features and bug fixes is released. New release contains bug fixes in CDR reports, auto-concurrent channel decrease on low balance, media validation before starting a campaign and REST APIs. Where as new feature addition includes Appointment reminder campaign, message designer for customized voice message, server monitoring support (Monit), Cepstral TTS engine support, Fail-over support, SSL support, Installation GUI for easy installation and RPM release for CentOS 6.x.
IVR Studio / IVR Designer and Survey Campaigns, Maximize Business Resources with Customized ICTBroadcast Campaigns
ICTBroadcast software offers ultimate flexibility to telemarketing companies and any businesses that handle large numbers of calls. Customers benefit from exciting opportunities to maximize resources by launching targeted campaigns, enhanced by features including Appointment Reminder, Survey Campaign, IVR Campaign, Press 1 Campaign, and Inbound Campaign. For those seeking a highly customized solution, the IVR Studio / IVR Designer tool offers ultimate flexibility and customization of all voice campaigns.
Using REST-based API to integrate ICTBroadcast with third party application and autodialer automation
REST API provides an external interface to call some important functions of ICTBroadcast. ICTBroadcast, defines API_User three classes of REST API that defines all the functions needed to access from outside of the application scope, and the API_Campaign API_contact. In this article, I will explain all of the code example that shows how to call the function of REST API, these functions. These API provides seamless integration with third-party applications in order to achieve full automation.
ICT Innovations Combines Integrity and Technology to Support Do Not Call Registers
Despite being one of the foremost developers of open-source voice, SMS, fax and email broadcast software, ICT Innovations remains committed to ensuring that its customers adhere to all national and international regulations regarding cold calling, or “robocalls”. The company’s founders have established a business that is based just as firmly on integrity as it is on a keen desire to push for greater and greater technological innovation.
ICTBroadcast Version 3.0 Released, The Software for Voice Broadcasting, SMS and Fax Broadcasting
We are pleased to announce the release of ICTBroadcast Version 3.0. ICTBroadcast version 3.0 is more mature and professional unified telemarketing platform supporting a verity of communication technologies like Voice broadcasting, Fax blasting, SMS Messaging and Email Marketing etc. I would like to pay thanks to all of my customers for their contribution and making ICTBroadcast number one broadcasting and telemarketing solution. Version 3.0 enhancements includes improved dashboard, improved IVR designer, Scalability and Load balancing using RabbitMQ, Email campaign, Survey campaign. Advanced campaign management and support for custom variables.