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Support multiple audio file formats like wav, gsm etc

The recording is an area where user will upload recordings or audio files. These files could be messages, survey questions, introductory messages,s, etc. If the user doesn’t have recordings. Don’t worry, the system also provides users with TTS (text-to-speech) feature. Select recording type to Text and write the text that the user wants to play. The system will create its recording and that message will be played. The system also provides users with a feature to play the sound that users uploaded or written text. The required format of the sound file needs to be 8 kHz sampling rate, 16-bit mono, and supported types is wav file. Users can use one of the following methods to create 8 kHz 16-bit mono wave files.

  1. Microsoft Windows built-in recording tool “Sound Recorder”
  2. TTS (Text-to-speech) programs Open source solutions like speak, flite, and festival and commercial solutions like cepstral, speech, and voiceforge. This feature has been added to the new version
    of ICTBroadcast using the festival TTS program. Now user just writes text, its audio will be created by the system.
  3. Open-source software audacity for audio recording and editing
  4. Professional voice-overs from professionals from providers like voice123

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The Robocall Consent Ruling Everyone Is Quoting Was Decided on a Phone in the Mississippi

Sep 22, 2026 | call center

A Maryland court suggested that giving a business your number is consent for prerecorded calls. Read the order and the certification was denied because the plaintiff threw his phone in a river.

The FCC’s Robocall Database Overhaul Names Dialing Platforms and Call Centers

Sep 13, 2026 | call center

The FCC’s Robocall Mitigation Database proposal hit the Federal Register on 9 September 2026, with comments due 9 October. It says the rules should reach an entity by what it does with voice traffic, and it names dialing platforms and call centers directly.

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