We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3
Following are the new additions / features introduced in ICTBroadcast Version 4.3
Three level user account supported.
ICTBroadcast Version 4.3 now supports Admin account , company / tenant account and sub accounts under tenant account.
We are pleased to announce the release of ICTBroadcast version Version 4.2 with advanced features such as a powerful webrtc agent dashboard, manual dialing, preview dialing, agent interaction and business automation and IVR studio enhancements .
Now ICTBroadcast is a complete inbound and outbound contact center software solution with support of unified communications, predictive dialing, auto dialing, power dialing, preview and progressive dialing as well as manual dialing support.
We offer two editions of ICTBroadcast as discussed below
1. ICTBroadcast Enterprize Edition suitable for enterprises and organization for their own marketing and mass communications needs
2. ICTBroadcast Service Provider Edition is a B2B business application suitable for ITSP / telecom carriers to offer hosted telemarketing services to third party organizations and bill them for their services
ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for improving customer satisfaction and boosting marketing services.
Complete Call center & Telemarketing Software for USD 20
We are offering a huge discount on all one-time ICTBroadcast License with the latest auto dialing features such as WebRTC based web phone for agents, IVR Studio, SMS, Email, Fax, and Voice-based auto dialer and predictive dialer scenarios.
We also offer up to 37% discount on ICTBroadcast Service Provider Edition time licenses and related addons
ICT Innovations brings another amazing feature for call centers and Agents’ support! WebPhone. ICTAgent supports Voice, SMS, Fax, and email communications technologies however here we will discuss only voice communications.
What is a WebPhone? and How does it help Agents?
Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications. ICTBroadcast can use 3rd party APIs to communicate with remote systems.
Following are commonly used types of automatic dialing system in the year 2021
Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination.
On the eve of the new year, We are pleased to announce the release of ICTBroadcast version Version 4.0
Following are the main features introduced in ICTBroadcast 4.0