ICTBroadcast automated dialer, Using REST based APIs to automate your business process

ICTBroadcast uses REST based API to ensure communication and automation between our products and third party applications is a seamless and simple process. Customers can make the most of third party applications without compromising the quality of service ICTBroadcast...

How agents can register with System ?

Agents can be registered with ICTBroadcast system remotly using either softphone or IP Phone by using extension number , extension password and ICTBroadcast Ip address as proxy / registrar / domain Free Softphone from zoiper or xlite are recommended to register with...

Soporte HLR en el marcador automático ICTBroadcast, el software de transmisión de voz

Forward to agent on answer without playing IVR

Testing Press 1 Campaign / IVR with WEBRTC based webphone / Call Center module

##### Note : Please configure Gateway / sip provider account , add contact and voice recording before going through these instructions Create Agent through Admin / User Portal – Visit https://your-domain.com/login.php?action=user – login as admin –...