Voice recorded Feedback support in Survey Campaign Survey campaign enables you to run automatic voice-based surveys asking recipients multiple questions ( pre recorded ) , to which they respond by pressing digits on their telephone keypad. Voice feedback feature in...
ICTBroadcast Service Provider Edition has advance multi service billing system , It manages user payments, routing , rating How ICTBroadcast do prefix matching ? ICTBroadcast routing works with country + area or network prefix by prefix matching say we have following...
Addons are modules that will extend/add new features to existing ICTBroadcast installation. You can fax and voice broadcast without buying any additional addon but for Email, SMS, Appointment, Inbound and Survey support you have to buy additional modules. Read more...
ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new...
The cloud call center is also known as hosted call center, virtual call center, and call center as a service. It is hosted on a cloud rather than on a host site. It is a network-based solution, provider of the call center takes all headache of equipment, maintenance...
