Virtual PBX is a hosted communication service provider that pioneered the type of private branch exchange (PBX) technology. It transmits calls over the internet as data without the headache of on-site PBX. Virtual PBX is a comprehensive cost-effective VoIP telephone...
Call center software for healthcare is best for organizations that are interested in using ICT as a stand-alone phone service or want advanced call management features like call queue management and performance monitoring tools. Schedule your free trial or get a free...
You’re wasting precious time, money, and effort if your agents are still manually dialing numbers from a list. Nowadays, the power of a predictive caller relies on customer service call centers, debt collection teams, sales teams, market research firms, and...
Unified Communication is an integrated communication system it consists of a wide range of applications and technologies which control a single communication platform. Unified Communication supports real-time communications like Video conferencing, instant messaging,...
Pleased to announce the release of ICTBroadcast Version 4.1 with the following new features Advance WebRTC based agent panel introduced with call disposition support Click to dial feature added in agent panel IVR Studio transfer app enhanced with action on failed...
