Set Up Call Queue in ICTBroadcast

To set up a queue for your call center following are the steps: Create Queue   Login to ictbroadcast as admin/user select the main menu Administration select the sub menu Agent/Extension and click on it after that click on new agent button from top right corner...

How to translate ICTBroadcast into other language ?

ICTBroadcast support multi-language and already have the capability to switch to any of existing language however if some user does not found his language of choice, he can write his own translation file to implement translation in ICTBroadcast ICTBroadcast support...

ICTBroadcast User Portal Documentation

Table of Contents 1. Overview 2. Dashboard 2.1.System status 2.2.Campaign Statistics 3. Campaigns 3.1.Campaign Management 3.1.1.Add New Campaign 3.1.2.Voice => Message Campaign 3.1.3.Voice => Agent Campaign 3.1.4.Voice => Interactive Campaign 3.1.5.Voice...

Multilingual Support | Multilingual Auto Dialer Software

ICTBroadcast supports multiple languages and switching between different languages is possible with a single click. Hence, It is a complete MultilingualĀ Auto Dialer Software. The built-in installer comes up with 11 widely used languages. More languages can be added...