The basics of a Contact Center Managment system .

Contact CenterĀ is a central place of communication for an organization to communicate globally and telemarketing its products along with providingĀ call center and support services to its customers. Contact Center is a business division with an organization that...

How agents can register with System ?

Agents can be registered with ICTBroadcast system remotly using either softphone or IP Phone by using extension number , extension password and ICTBroadcast Ip address as proxy / registrar / domain Free Softphone from zoiper or xlite are recommended to register with...

Integration Of ICTBRoadcast With WHMCS

About ICTBroadcast ICTBroadcast is a broadcasting web based autodialer software solution.It broadcast voice sms fax and email.It is suitable for large and medium size businesses and also suitable for service provider.Service provider edition of ICTBroadcast provide...

Modify Auto Dialer Configuration | Voice Broadcasting Software

Admin can modify system-level settings and parameters through system configuration. System configuration provides Admin with a centralized platform to modify and set various system features like Website, Campaign, List, Reports, APIs, and Servers. Learn more about...