VoIP And Unified Communication

VoIP VoIP or Voice over Internet Protocol is a modern communication method that enables to make of phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By...

How to Use Custom Token In IVR

First Of All Navigate to Messages => IVR => New IVR Enter Your IVR Name How to use Custom Token In Text to Speech (TTS) Application in IVR? 1. Create New IVR => Drag and drop TTS Application to Drawing Area. 2. In the popup window, write the custom token that...

ICTBroadcast Service Provider Edition Agent Guide (WebRTC)

ICT Broadcast brings another amazing feature for call centers and Agent support! WebRTC based Agent Panel for Agent to interact with callers / customers .  Agent panel will supports Voice, SMS, Fax, and email communications technologies in future however  we will...

Unified Broadcasting | Unified Communications Autodialer Software

ICTBroadcast is a web-based unified communication, AI-powered auto dialer, and telemarketing software. It supports bulk SMS marketing, fax broadcasting, and voice broadcasting. The system includes smart auto dialer and predictive dialer features to help businesses run...