Auto Dialer Call Recording: Inbound & Outbound Support

ICTBroadcast does support automatic call recording for all types of voice broadcasting and telemarketing campaigns including, inbound z, press 1 campaign, agent campaign, and other types of telemarketing campaigns. Admin can retrieve/export all call recording data...

ICTBroadcast Monitoring and Reporting

ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...

What is format of external file / contact list file?

The format of the external file needs to be in CSV (comma seperated values) format as show below “923330000000”,”First Name”,”Last name”,”email@domain.com”,”address”, “custome value...