Destination based timezone restriction To read more about ICTBroadcast timezone restriction visit Timezone based contact calling By default, ICTBroadcast allows timezone-based restriction on outbound calls/campaigns. Users are allowed to make outbound calls during the...
VoIP is how the call travels. Unified communications is everything wrapped around it: presence, messaging, video, and the routing rules that decide who rings. Outbound teams tend to buy the second and only need the first, then discover the parts they actually depend...
First Of All Navigate to Messages => IVR => New IVR Enter Your IVR Name How to use Custom Token In Text to Speech (TTS) Application in IVR? 1. Create New IVR => Drag and drop TTS Application to Drawing Area. 2. In the popup window, write the custom token that...
ICTBroadcast support SIP / IAX and PSTN gateways / VoIP providers for voice and fax broadcasting, VOIP provider/gateway needs to support fax using T.38 / G.711 pass through or T.30 (PSTN) Related Content ICTBroadcast support multiple sip trunks Selecting a wholesale...
ICT Broadcast brings another amazing feature for call centers and Agent support! WebRTC based Agent Panel for Agent to interact with callers / customers . Agent panel will supports Voice, SMS, Fax, and email communications technologies in future however we will...
