How to prepare Voice Recordings or audio messages to be used in Voice broadcasting or IVR or auto-dialing? Telephony applications require audio or voice recordings in 8khz frequency therefore there is often query how to prepare or create these voice message / audio...
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
An ideal customer survey voice would provide a business-wide platform for gathering, evaluating, and acting on feedback. The great news is, the customer’s voice affects the entire company, including every unit and every department working together to solve...
WebRTC configuration for ICTBroadcast ===================================== To enable WebRTC support over WSS (secure port) in ICTBroadcast we have to install SSL / TLS certificates. following is a guide to setup lets encrypt certificates for Asterisk which is free...
What a Fax Broadcasting Software Do Advance fax broadcasting software allows users to send mass faxes to their contacts/customers online without using any fax machines or hardware. Users upload their fax document and list of contact fax numbers into the software and...
