BLOGS

Additional Modules / Addons offered with ICTBroadcast

ICTBroadcast can call 3rd party APIs to communicate with the remote systems. Users can create dynamic integration using call and contact tokens. Users can create their own custom APIs in ICTBroadcast according to their 3rd party system require parameters. Currently,...

WebRTC (Web Real-Time Communications)

ICTBroadcast introduces another impressive call center tool that automates the business processes of call centers by providing a WebRTC based Agent panel. WebRTC (Web Real-Time Communications) It is cutting-edge technology and norm that is very exciting, strong, and...

Leveraging WebRTC for Browser-Based Communications in ICTBroadcast

ICTBroadcast is an Ai-powered auto dialer software and unified communications platform that offers companies robust voice, SMS, email, and fax communication options. ICTBroadcast allows for seamless browser-based communication for voice, video, and data sharing thanks...

Top Call Center Software to Boost Customer Service in 2025

Introduction to Call Center Software In the current fast-moving business landscape, delivering outstanding customer service is vital for achieving success. Companies around the globe are continually seeking methods to enhance their communication channels, optimize...