BLOGS
Beyond Multichannel, Why Businesses Need an Omnichannel Communication Strategy
In today's dynamic digital landscape, customers are no longer passive recipients of information. They're empowered researchers, comparison-shopping wizards, and social media-savvy brand advocates (or critics) – all rolled into one. This hyper-connected consumer...
Asterisk load testing with 5000 concurrent calls using ICTBroadcast SP Edition with Codec G.7.11
Asterisk, an open-source unified communication platform, has become a cornerstone in the realm of voice over IP (VoIP) systems. It serves as a powerful tool for building communication applications, including IP PBX, open source unified communications platform, Auto...
ICTBroadcast event addition and date and time restrictions on user to run campaigns
Introducing the latest enhancement to ICTBroadcast – the innovative Event Addition feature coupled with advanced Date and Time Restrictions, revolutionizing the way users manage and execute their campaigns. In an era where communication is dynamic and diverse,...
Real time testing of 1000 Concurrent Fax calls with open source Asterisk | Asterisk dimensioning ICTBroadcast Enterprise Edition.
Introduction to Fax Broadcasting: Recently we tested 1000 Fax concurrent calls on single node with ICTBroadcast Enteprise Edition which uses open source Asterisk communications engine at back end. Voice broadcasting is prohibed in most countries and if it is allowed...
ICTBroadcast SP Edition Admin Configuration Guide
1: Overview: ICTBroadcast SP Edition is white label, multi-tenant and unified communications blended call center and auto dialer software supporting Voice, SMS; Fax and Email communication technologies suitable for Enterprises, carriers and Internet Telephony Service...
ICTBroadcast Enterprise Edition Admin Configuration Guide
Overview ICTBroadcast is multi-tenant Voice, SMS & Fax broadcasting software solution for SMB’s and Service Providers. ICTBroadcast has smart autodialer and smart predictive dialer capabilities. It enables service providers to offer broadcasting services to their...
Great Offer! ICTBroadcast, Absolutely free Auto dialer and Call Centre Software Licenses.
We are pleased to offer absolutely free licenses of ICTBroadcast Enterprise Edition up to 50 concurrent calls / channels licenses. The free auto dialer and call centre licenses are full licenses of ICTBroadcast Enterprise Edition Following licenses are being offered...
ICTBroadcast Enterprise Version 6.0 Released, The Best Unified Auto dialer and Call Center Software
Recently ICTInnovations released the ICTBroadcast Enterprise Edition version 6.0. ICTBroadcast is advanced unified Auto dialer and Call Center Software having Multitenant and Multi-service billing management Support. Following are the new features and Addon...
ICTBroadcast SP Version 6.2 Released, The Best Unified Auto dialer and Call Center Software
Recently ICTInnovations released the ICTBroadcast Service Procvider version 6.2. ICTBroadcast is advanced unified Auto dialer and Call Center Software having Multitenant and Multi-service billing management Support. Following are the new features and Addon introduced...
Revolutionizing Call Centers, The Power of Progressive Dialing Technology
Elevate your business operations and drive efficiency to new heights by harnessing the potential of a progressive dialer – an innovative software application meticulously crafted to seamlessly automate and manage phone calls. Progressive dialers take charge by...
The Evolution of Call Center Software Solutions, From Traditional to Modern
Amidst the rapid pace of today's business environment, delivering outstanding customer experiences has emerged as a vital competitive advantage for organizations spanning various industries. With customers expecting prompt and efficient resolutions to their inquiries,...
Advanced Auto Dialer Software: A Game-Changer for Sales and Marketing
In the ever-evolving landscape of modern business, effective communication holds a pivotal role in attaining success. Whether you manage a call center, execute sales initiatives, or supervise customer support, the importance of a well-organized calling system cannot...
Unlocking Valuable Insights, The Power of Inbound Phone Surveys
Amidst a competitive business environment, customer experience plays a vital role in achieving success and retaining loyal customers. To meet evolving expectations, businesses seek feedback to enhance their offerings. Inbound phone surveys have emerged as a valuable...
Revolutionizing Data Collection, The Power of Phone Survey Software
In today's data-driven cutting edge period, businesses over different businesses depend intensely on exact and opportune information to create educated choices. Surveys stand out as one of the foremost viable strategies for gathering this pivotal data. Whereas online...
Revolutionize Your Call Center with ICTBroadcast Predictive Dialer Software
In the current intensely competitive business landscape, optimizing sales efficiency stands as a critical factor in maintaining a competitive advantage. One invaluable tool for achieving elevated sales productivity and efficacy is predictive dialer software. This...
Revolutionizing Customer Outreach, The Power of Progressive Dialers
Elevate your business efficiency by harnessing the power of a progressive dialer—a software application designed to automate the intricacies of phone call management. By seamlessly dialing numbers and routing calls to available agents, progressive dialers not only...
Streamlining Business Operations, How Automated Phone Calling Software Enhances Efficiency
In today's rapidly evolving business landscape, maintaining a competitive advantage and fostering growth is heavily reliant on successful customer outreach strategies. Yet, the conventional approaches to connecting with customers through phone calls often prove to be...
Enhancing Customer Engagement, Leveraging ICTBroadcast Auto Dialer Software for Effective Communication
Bid farewell to manual dialing and usher in a new era of efficiency in your VoIP communication through the utilization of ICTBroadcast Auto Dialer Software. Trim down your time investment while elevating productivity, thanks to its sophisticated features and...
Revolutionizing Customer Outreach, The Impact of Power Dialer Software
In today's fiercely competitive business landscape, achieving optimal sales efficiency has become a pivotal factor in determining organizational success. To maintain a competitive edge, businesses are in a perpetual quest for novel tools and tactics that streamline...
Inbound Phone Surveys, A Strategic Tool for Understanding and Improving Customer Experiences
Amidst a competitive business environment, customer experience plays a vital role in achieving success and retaining loyal customers. To meet evolving expectations, businesses seek feedback to enhance their offerings. Inbound phone surveys have emerged as a valuable...