BLOGS
How much effective is ICTBroadcast predictive dialer software for streamline your call center
In today's fast-paced business landscape, call centers play a crucial role in maintaining effective communication between businesses and their customers. To ensure optimal productivity and efficiency, call centers heavily rely on advanced technologies such as...
The ultimate guide to boost sales efficiency with power dialer software
In today’s competitive trade scene, deals effectiveness plays a pivotal part in deciding the victory of an organization. With the headways in innovation, businesses are continually seeking out for imaginative instruments and techniques to streamline their deals forms...
how can you boost communication productivity with ICTBroadcast voice broadcasting software
In today’s fast-paced trade world, successful communication plays a crucial part within the victory of any organization. With the headways in innovation, businesses are continually looking for imaginative ways to move forward their communication forms. One such device...
Empower Your VoIP Communication with power of ICTBroadcast Auto dialer Software
In today’s world, communication has gotten to be an fundamental portion of each trade, and VoIP (Voice over Internet Protocol) has developed as the favored mode of communication for numerous businesses. VoIP technology empowers businesses to form phone calls over the...
Dialog flow implementation in Call center and Auto dialer software
Introduction Call centers are an basic portion of businesses that depend on client back and deals. These centers handle a expansive volume of calls, which can be overpowering and time-consuming for specialists. Auto dialer software can offer assistance call centers...
ICTBroadcast, The Best AI Powered Auto Dialer Software in the Market
In today's fast-paced business world, effective communication is crucial for success. The ability to quickly reach out to customers, prospects, and stakeholders is a critical factor in achieving business goals. This is where autodialer software comes into play....
ICTBroadcast, the best telephone survey software
In today’s quick paced commerce world, companies and organizations ought to conduct surveys to get it their customer’s conclusions, inclinations, and fulfillment levels. Traditional survey strategies such as mail or e-mail surveys may not continuously be compelling as...
ICTBroadcast TCPA compliant Predictive dialer & call center software
Telephone Consumer Protection Act (TCPA) was passed into law to combat the development of undesirable telemarketing calls to buyers over the Joined together States. This law, marked in 1991, points to halt undesirable phone calls, particularly telemarketing, through...
ICTBraodcast IVR Designer, the best in the market
In today’s quick paced world, businesses are persistently seeking out for ways to improve their client benefit and engagement. One of the foremost successful way of accomplishing usually through the utilize of Interactive voice Response (IVR) innovation. An IVR...
country wise regulations about auto dialers
Auto dialer software and predictive dialers are widely used tools in modern communication and telemarketing. However, due to privacy concerns, consumer protection laws, and data security issues, countries have developed strict regulations governing the use of auto...
Legal usages of auto dialers in Global market
Outbound sales calls to prospective clients who have expressly consented to receive them in the past. Appointment updates for healthcare suppliers, dental specialists, and other experts. Customer benefit calls to help clients with their request or issues....
ICTBroadcast use Rest API to Integration with any CRM
In today’s competitive business world, effective communication with customers is the key to success. One way to achieve this is through integrating customer relationship management (CRM) software with an call center software, CTI system, or IVR system. In this...
Top Technology Trend in 2023
Overview: The technology trend is constantly evolving, and 2023 is set to bring about new and exciting advancements and innovations. From artificial intelligence to extended reality, from 5G networks to quantum computing, technology is poised to impact every aspect of...
ICTBroadcast call center software with advanced call center agent functionality
Agent : A call center agent handles incoming or outgoing customer calls for an organization. A call center agent might handle account inquiries, customer complaints or support issues. An agent who manages both incoming and outgoing customer calls is also referred to...
ICTBroadcast Reports , Monitoring and Live Statistics
ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...
ICTBroadcast Agent Evaluation Report
Agent Evaluation module: Agent Evaluation is a great module that will help you to measure agents’ work performance. One of the keys to the success of the performance management process is to have good agent evaluation forms. Agent Evaluation module will help you to...
ICTBroadcast Admin Guide
Administration Guide: Version : 5.4 Last Updated : 19/01/2023 ICTBroadcast is a product of ictinnovations 1. Overview: ICTBroadcast is white label, multilevel and multi-tenant unified communications contact center software supporting Voice, SMS; Fax and Email...
ICTBroadcast Earns Communications Software Recognition From a Leading B2B Review Platform
ICTBroadcast has been awarded a top rating by a major software review platform—providing further evidence of the company’s position as a leading software provider to businesses worldwide. FinancesOnline has recognized our product with the Top 26 Call Center Software...
ICTBRoadcast Version 4.5.4 released, the best auto dialer and call center software
Recently ICT Innovations released ICTBroadcast Version 4.5.4. ICTBRoadcast is advance auto dialer software , predictive dialer software, progressive dialer , preview dialer and call center software with support of multi tenant and billing and payment management...
Call Center Software VS Help Desk software : 8 Key Differences
When managing a business, there are many software options to choose from. Two popular options are call center software and help desk software. While both options can be beneficial, there are some key differences between the two. Here’s a look at the key differences...