by admin | Mar 28, 2023 | ivr
In today’s fast paced business world, companies and organizations need to conduct surveys to understand their customer’s opinions, preferences, and satisfaction levels. Traditional survey methods such as mail or email surveys may not always be effective as they have a...
by admin | Mar 28, 2023 | ivr
In today’s fast paced world, businesses are continuously looking for ways to improve their customer service and engagement. One of the most effective way of achieving this is through the use of Interactive voice Response (IVR) technology. An IVR system enables...
by admin | Jul 25, 2022 | ivr
ICTBroadcast an Advance Telemarketing Software In order to make each business unified, ICTBroadcast is telemarketing, networking, and collaboration software. For various types of teams, it offers a full suite of social collaboration, communication, and management...
by admin | Apr 9, 2022 | ivr
This tutorial will show you how to build custom IVR / call flows using ICTBroadcast’s Interactives call flow builder called IVR Designer. This Call flow builder / IVR Designer will be used to create simple IVR to more complex custom IVR’s using simple drag...
by admin | Oct 8, 2021 | ivr
There are many features and campaigns offered by ICTBroadcast and Inbound IVR is one of them. IVR campaign dials number from the contact list, on the answer by the recipient, play recorded message and if recipient presses desired key, it forwards recipient to a live...
by admin | Oct 7, 2021 | ivr
There are many features and campaigns offered by ICTBroadcast and Inbound IVR is one of them. IVR campaign dials number from the contact list, on the answer by the recipient, play recorded message and if recipient presses desired key, it forwards recipient to a live...
