In today’s fast-paced business environment, effective communication is essential for success. As technology continues to evolve, businesses are constantly searching for innovative solutions to streamline their communication processes. One such solution that has...
In today’s digital age, businesses are constantly striving to provide exceptional customer experiences to gain a competitive edge. One crucial aspect of customer interaction is the use of Interactive Voice Response (IVR) systems. IVR software has revolutionized...
In today’s fast paced business world, companies and organizations need to conduct surveys to understand their customer’s opinions, preferences, and satisfaction levels. Traditional survey methods such as mail or email surveys may not always be effective as they have a...
In today’s fast paced world, businesses are continuously looking for ways to improve their customer service and engagement. One of the most effective way of achieving this is through the use of Interactive voice Response (IVR) technology. An IVR system enables...
ICTBroadcast an Advance Telemarketing Software In order to make each business unified, ICTBroadcast is telemarketing, networking, and collaboration software. For various types of teams, it offers a full suite of social collaboration, communication, and management...
This tutorial will show you how to build custom IVR / call flows using ICTBroadcast’s Interactives call flow builder called IVR Designer. This Call flow builder / IVR Designer will be used to create simple IVR to more complex custom IVR’s using simple drag...
