How to transfer answered calls to queue of External Call Centre ?

Interactive voice broadcasting is the latest trend in the telemarketing industry, In interactive voice broadcasting, the voice message is played to call recipients, and recipients are asked to press a selected key if they like to directly communicate with support...

Scalable Auto Dialer | Voice Broadcasting Software

ICTBroadcast is a scalable autodialer that is capable to blast thousand of concurrent channels enabling you to convey your message to millions of people around the globe within no time. Learn more about ICTBroadcast ICTBroadcast handles all the complexities of a large...

Covid-19 Vaccine Appointment Reminder with ICTBroadcast

It may be very difficult to set up appointment reminder settings based on the type of Covid-19 Vaccine appointment and how far in advance you want to send your patient a reminder. But in ICTBroadcast it is very easy to setting-up the Covid-19 vaccine appointment...

Addons offered with ICTBroadcast software packages

ICTBroadcast default packages include all basic and advanced features required for call center, autodialer, predictive dialer, and progressive dialer functionality such as IVR Studio, Multiple Users, Multiple campaigns, WebRTC agent portal, Press 1 Campaign, AMD, DNC,...