Powerful Graphical Reports in ICTBroadcast

ICTBroadcast is a multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email, and Fax broadcasting. ICTBroadcast has a very powerful feature of real-time graphical reports. These reports can be found in summarized form as...

Support multiple audio file formats like wav, gsm etc

The recording is an area where user will upload recordings or audio files. These files could be messages, survey questions, introductory messages,s, etc. If the user doesn’t have recordings. Don’t worry, the system also provides users with TTS...

How to create Email Templates for Email Campaign

ICTBroadcast users can create various email templates for email broadcasting campaigns. Email template is a sample email text where the user can provide the subject of the email, email body, alternate email body (optionally for receivers who don’t have HTML...

Interactive email marketing through ICTBroadcast

In ICTBroadcast, broadcast users can customize messages for SMS and Email campaigns, users can use the following tokens in their message. [campaign:callerid] [campaign:callerid_name] [contact:first_name] [contact:last_name] [contact:phone] [contact:email]...

How to transfer answered calls to queue of External Call Centre ?

Interactive voice broadcasting is the latest trend in the telemarketing industry, In interactive voice broadcasting, the voice message is played to call recipients, and recipients are asked to press a selected key if they like to directly communicate with support...