One of the most indispensable telemarketing services, the Press 1 Campaign suits all businesses that need to contact a target list. Press-1 Campaign is also known as Interactive voice broadcasting. Simple to set up, and simple to run. Press-1 Campaign calls a contact...
Inbound / Outbound AI powered Call Center ICTBroadcast predictive dialer includes complete and AI powered call center functionalities such as inbound call center and outbound call center with power dialer, predictive dialer, press 1 dialer, Robo dialer, dynamic dialer...
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...
A WebPhone is a WebRTC based phone that allows agents to accept incoming and make outbound calls using their browsers without any external hardware or software. ICTBroadcast provides integrated WebPhone for Agents. ICT Broadcast has a webphone with incredible features...
Call Queues Call queueing is a concept used in inbound call centers. If the number of calls increases and no agent is available then the system automatically puts the calls in a queue. It is that waiting area of calls where they are put on hold and some music or...
ICTBroadcasting provides different campaigns for different purposes its facilitates complete campaign management for every user. Each user can manage, monitor, and run multiple campaigns separately and independently. There are many campaigns that a user can create. A...
