IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
ICTBroadcast is a unique auto dialer that can be used as an automated appointment reminder software. Appointment reminders in simple words are devices, software applications,s or alarms that help remind us of different events. Appointments are necessary and thus part...
How personalize communication helps you in business : custom tokens are variable that replace their value dynamically during campaign running. IVR Applications, SMS messages and email templates allow user to enter or select tokens. Custom tokens are powerful part of...
What is Automatic Phone Survey The Automated Phone Survey is voice call based survey that empowers you to deliver interactive voice response survey questions through a cloud-based platform. Automatic Phone Surveys utilize voice communication to conduct online surveys...
DNC Support in ICTBroadcast ICTBroadcast provides two types of DNC list: Master DNC User DNC. Master DNC list is the country-wide DNC list provided by the government bodies such as FCC and FTC in the U.S. Whereas User DNC is a list for every user who is performing fax...
ICTBroadcast incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection or leave different messages for answering machines, according to requirements. Learn more about ICTBroadcast ICTBroadcast has built-in support for Answering Machine...
