Dialog flow implementation in Call center and Auto dialer software

Introduction Call centers are an basic portion of businesses that depend on client back and deals. These centers handle a expansive volume of calls, which can be overpowering and time-consuming for specialists. Auto dialer software can offer assistance call centers...

country wise regulations about auto dialers

Sure, here is a list of rules that apply to auto dialers in different countries. 1. USA : In the united states, there may be a central authority employer called the Federal Communications commission (FCC) that guarantees that computerized dialing systems follow the...

ICTBroadcast use Rest API to Integration with any CRM

In today’s competitive business world, effective communication with customers is the key to success. One way to achieve this is through integrating customer relationship management (CRM) software with an call center software, CTI system, or IVR system. In this...

Top Technology Trend in 2023

Overview: The technology trend is constantly evolving, and 2023 is set to bring about new and exciting advancements and innovations. From artificial intelligence to extended reality, from 5G networks to quantum computing, technology is poised to impact every aspect of...